Phone: 412 267 1529

Call handling support services

If you are looking for a complete solution to handling all customer calls during office hours and out of office hours, be rest assured that our 24/7 team can handle all your client calls. We can meet any of your business demands. Our agents will give your customers a professional response, sincerely answer all their questions, and help them with their needs.

Our call handling agents are

  • 100% university graduates
  • Fluent in English and have a neutral accent
  • Professional, courteous & have excellent telephone manners
  • Can provide all the Sales & Technical support you need
  • Our technical support agents are Industry specific
  • Live chat & Email support agents
  • 24/7 available
  • Complaint ticket support system

Some features

  • Up to 30 concurrent calls in a single number
  • Call tracking with CRM
  • Voice mail, callback & recording option
  • Call waiting & call forwarding option
  • Call logs including time, duration & caller id
  • Call routing to second & third line

We also offer a FREE trial of our services during which we will give you an agent exclusively to you for 1 week. You will get a chance to get first hand look at the services we provide at absolutely no cost to you.

Our virtual assistant Administrative and Accounting Services

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