Phone: 412 267 1529

Outsourcing solutions for online retailers

You can get trained staff based on your exact business needs to help grow your business and develop. Our online retailer outsource support team has the ability to manage multiple tasks. You can also benefit by providing them the necessary training & use them for any of your specific projects.Since we work as a team, your dedicated admin staff can co-ordinate and manage, and give us even your specialist tasks.

Some of your benefits are

  • Part-time support assistants (or) full-fledged team
  • Customer care professionals, admin staff, SEO, marketing & more
  • 24/7 Professionals at affordable price
  • Expand your business with absolutely no overheads
  • Get a full or part-time virtual admin to help you
  • Train on your specific tasks & use for your needs

General administration

  • Sort out everyday e-mails and reply or order products
  • Validate and process refund requests
  • Order products thorugh distributors and drop shippers
  • Manage vendors and any discrepancy between orders and product delivery
  • Contact vendors for accounting information to reconcile and collate

Website maintenance

  • Update shopping cart products and prices everyday
  • Compare competitor sites & update product prices
  • Issue on-line gift coupons
  • Crop and upload right images and pictures
  • Web text and image updating

Customer service

  • Front-end, on-line support and Web chat
  • SMS and text updates to customers
  • Manage/resolve customer complaints
  • Maintain books

SEO, SEM and PPC management

  • Increase your Web traffic by using our SEO staff
  • SEM / PPC management to drive qualified leads to your Website
  • Web analytics

Get a quote now