Call centre
Our 24/7 team will answer your client calls during or after office hours. We can meet any of your business demands. Our agents give your customers a professional response, sincere answer to all questions, and help them with their pre-sales or post-sales questions.
Some features
- Up to 30 concurrent calls in a single number
- Call tracking with CRM
- Voice mail, callback & recording option
- Call waiting & call forwarding option
- Call logs including time, duration & caller id
- Call routing to second & third line
Our call centre agents are
- Professional, courteous with excellent telephone manners
- 100% university graduates
- Fluency in English, Neutral accent
- Provide Sales & Technical support
- Industry specific technical support agents
- Live chat & Email support agents
- 24/7 agents where needed
- Complaint ticket support system as per requirement
